Short courses available

This unit describes the performance outcomes, skills and knowledge required to provide waxing services to remove unwanted hair from male intimate areas.

It requires the ability to consult with clients, plan service to apply and remove hot and strip wax safely. Intimate male waxing can be an individual service or form part of a series of services.

This unit applies to beauticians and beauty therapists who work in beauty or hair removal salons. In this environment they work as part of a team but make independent treatment decisions; demonstrate sensitivity, maturity and confidentiality in their client interactions; and have knowledge across a range of waxing techniques and waxing products.


This unit describes the performance outcomes, skills and knowledge required to receive and store retail stock. It requires the ability to check stock quality and quantity against order requirements; store or present stock correctly; and maintain cleanliness of stock-handling areas.

This unit applies to all retail sectors and business sizes from large format stores to small independents. It applies to frontline personnel who have limited autonomy and work under close supervision and guidance of others in frontline operational roles. However; in smaller retail businesses, senior personnel also undertake this function.


This unit describes the performance outcomes, skills and knowledge required to apply eyelash extensions for added length and thickness of natural lashes to meet client needs.

It requires the ability to consult with clients, select suitable products and equipment to apply, in-fill, and remove damaged eyelash extensions. Applying eyelash extensions can be an individual service or form part of a series of services.

This unit applies to beauty therapists, retail assistants, and make-up freelancers who work in beauty salons, retail cosmetic outlets, and settings that provide make-up services. In this environment they make routine service decisions within a defined range.


This units describes the performance outcomes, skills and knowledge required to apply, maintain and remove acrylic nails.

It requires the ability to consult with clients, select suitable products and techniques, and apply acrylic nail and gel nails enhancement that includes overlays, refills, tips, and French. The acrylic nail enhancement service can be an individual service or form part of a series of services.


This unit describes the performance outcomes, skills and knowledge required to deliver quality customer service and sell to retail customers. It requires the ability to determine customer needs, match products and services to their needs, and facilitate a sale.

This unit applies to all retail sectors and business sizes from large format stores to small independents. It applies to retail personnel at all levels who play a role in engaging with customers with the purpose of selling.


This unit describes the performance outcomes, skills and knowledge required to organise and prioritise individual work requirements. It requires the ability to identify tasks for completion, complete tasks according to workplace requirements and respond to changes in personal work requirements.

This unit applies to all retail sectors and business sizes from large format stores to small independents. It applies to frontline personnel who have limited autonomy and work under close supervision and guidance of others in frontline operational roles.


This unit describes the performance outcomes, skills and knowledge required to display retail merchandise. It requires the ability to prepare, produce and maintain merchandise displays in accordance with visual merchandising requirements.

This unit applies to all businesses that sell retail merchandise. It applies to frontline personnel who have limited autonomy and work under close supervision and guidance of others in frontline operational roles. However; in smaller businesses, senior personnel might also undertake this function.


This unit describes the performance outcomes, skills and knowledge required to develop and update knowledge of the organisation’s product and service range and to recommend products and services suited to customer needs. Products and services will vary according to the particular business type but can include any from a hair, barbering, beauty or cosmetics range.

This unit applies to all businesses that sell hair, barbering, beauty or cosmetic products and services and to sales and service personnel working at all levels.


This unit describes the skills and knowledge required to work in a manner that is healthy and safe in relation to self and others and to respond to emergency incidents. It covers following work health and safety (WHS) and emergency procedures and instructions, implementing WHS requirements and participating in WHS consultative processes.

It applies to individuals who require a basic knowledge of WHS to carry out work in a defined context under direct supervision or with some individual responsibility, in a range of industry and workplace contexts.


This unit describes the performance outcomes, skills and knowledge required to apply, maintain and remove gel nails to meet client needs.

It requires the ability to consult with clients, select suitable products and techniques, and apply gel nail enhancements that include overlays, colour gel, refills, tips, and French. The gel nail enhancement service can be an individual service or form part of a series of services.

This unit applies to beauty therapists and nail technicians who work in beauty and nail salons, and spas. In this environment they may work in a team or autonomously. They have knowledge and skills across a range of nail products and application techniques.


This unit describes the skills and knowledge required to monitor and improve business performance via a clear marketing strategy integrated into the business plan.

It applies to individuals who operate a small business independently or within a larger organisation. Individuals in this role analyse and interpret market data.


This unit describes the performance outcomes, skills and knowledge required to provide services and advice to clients requiring hand, foot and nail care.

It requires the ability to recognise relevant contraindications and conditions, to understand the structure and function of hands, feet and nails and the effects of treatments and products, and to select and provide services and advice to meet the objectives of the client. The services and advice can be on an individual basis or form part of a series of services.

This unit applies to workers in beauty and nail salons, and spas. In this environment they make routine service decisions within a defined range but are responsible for the selection and provision of services to clients.


This unit describes the performance outcomes, skills and knowledge required to advise clients on a range of professional beauty products and services.

It requires the ability to investigate products and services, interpret information, identify client beauty needs and explain available beauty products and services.

This unit applies to workers in nail, make-up, and beauty salons. In these environments, they work in a team but have responsibility for maintaining their own product and treatment knowledge.


This unit describes the performance outcomes, skills and knowledge required to design and apply make-up for photographic shoots in natural and artificial light.

It requires the ability to select products and tools to apply photographic make-up in response to a brief from a client or stylist engaged in a photo shoot.

This unit applies to beauty therapists and make-up artists who work in beauty salons, make-up studios and photography shoot settings requiring make-up services. In this environment they work as part of the creative team, make informed creative decisions and have knowledge and skills across a range of specialised make-up products and application techniques.


This unit describes the performance outcomes, skills and knowledge required to apply facial make-up products for day, evening or special occasions.

It requires the ability to consult with clients, analyse face and skin, and to demonstrate and apply make-up products to suit client needs or make-up brief.

This unit applies to beauty therapists, retail assistants, and make-up freelancers who work in beauty salons, retail cosmetic outlets, and settings that provide make-up services. In this environment they make routine service decisions within a defined range and have knowledge and skills of a variety of make-up products and application techniques.


This unit describes the performance outcomes, skills and knowledge required to apply specialised make-up products to disguise skin imperfections on the face and body.

It requires the ability to consult with clients, select products and equipment, and apply camouflage make-up to disguise the appearance of blemishes, birthmarks and scars.

This unit applies to beauty therapists and make-up artists who work in beauty salons and make-up studios and as freelancers. In this environment they work as part of a team but make independent treatment decisions and have knowledge across a range of specialised make-up products and application techniques.


This unit describes the performance outcomes, skills and knowledge required to provide waxing services to remove unwanted hair from female intimate areas.

It requires the ability to consult with clients to plan services to apply and remove hot and strip wax safely. Female intimate waxing can be an individual service or form part of a series of services.

This unit applies to beauticians and beauty therapists who work in beauty or hair removal salons. In this environment they work as part of a team but make independent treatment decisions; demonstrate sensitivity, maturity and confidentiality in their client interactions; and have knowledge across a range of waxing techniques and waxing products.


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This unit describes the performance outcomes, skills and knowledge required to provide waxing services to remove unwanted facial and body hair.

It requires the ability to consult with clients to select suitable wax products to provide waxing services. The waxing service can be a single service or form part of a series of services.

This unit applies to beauticians and beauty therapists who work in beauty or hair removal salons. In this environment they work as part of a team and make independent decisions within a defined range.


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This unit describes the performance outcomes, skills and knowledge required to provide lash and brow services that include shaping and colouring.

It requires the ability to consult with clients, and select suitable products and equipment required to perform lash and brow services. Lash and brow services can be an individual treatment or form part of a series of treatments.

This unit applies to beauticians and beauty therapists who work in beauty salons and spas. In this environment they make routine decisions within a defined range guided by manufacturer information and organisational policies and procedures.


This unit describes the performance outcomes, skills and knowledge required to select and apply cosmetic tanning products.

It requires the ability to consult with clients about tanning products and colour choice, select products and equipment to prepare the skin and apply tanning products using a spray tanning gun. The application of cosmetic tanning products can be an individual service, or form part of a series of services.

It applies to beauticians and beauty therapists who work in beauty salons and spas. In this environment they make routine service decisions within known procedures but work under limited supervision and guidance from others.


This unit describes the skills and knowledge required of health care workers in office practice settings to comply with infection control regulations, standards, guidelines, policy and procedures and to identify, manage and control infection risks to clients, clients, themselves and other health care workers

This unit describes the performance outcomes, skills and knowledge required to use pre-set systems using crystals and vacuum suction to exfoliate the skin of the body or face.

It requires the ability to establish priorities with the client and synthesise knowledge of skin science and effects of treatment on skin structure, and to design and provide a safe and effective treatment. Micro-dermabrasion treatment can be an individual service or form part of a series of services.

This unit applies to beauty therapists who work in beauty salons. In this environment they work in a team but exercise judgment in selecting and providing an appropriate treatment.

This unit describes the performance outcomes, skills and knowledge required to provide specialised facial treatments incorporating the use of ultrasonic, direct current, high frequency and micro current devices.

It requires the ability to establish priorities with clients and synthesise knowledge of skin, performance of electrical machines and allied cosmetic products, and to design and provide treatments to address specific skin types and conditions. Not all equipment is used in each specialised facial treatment. Specialised facials can be a single treatment or form part of a series of treatments.

This unit applies to beauty therapists who work in beauty therapy salons. In this environment they work in a team but make independent treatment decisions.


This unit describes the performance outcomes, skills and knowledge required to provide facial treatments to meet client needs.

It requires the ability to establish priorities with clients, synthesise knowledge of anatomy and physiology, skin science, cosmetic chemistry and nutrition, and to design and provide facial routines and advice on products and protection of facial skin. Facials can be a single treatment or form part of a series of treatments.

The unit applies to beauty therapists who work in beauty salons and spas. In this environment they are part of a team but make independent treatment decisions.


tattoo animationThis unit describes the performance outcomes, skills and knowledge required to penetrate the skin to apply pigments in order to provide cosmetic tattoos on the face or body.

It requires the ability to consult with clients, design the tattoo, select pigments and equipment to tattoo lips, eyebrows, eyelids, face and breast areola. This is a remedial or cosmetic tattoo treatment and can be an individual service, or form part of a series of services.

This unit applies to beauty therapists who work in beauty salons. In this environment they exercise judgment in selecting tattoo designs; demonstrate maturity and confidentiality in their client interactions; and apply knowledge of skin biology and skin penetration infection control procedures.


This unit describes the performance outcomes, skills and knowledge required to select and blend aromatic plant oils for use in face and body treatments to meet specific client needs.

It requires the ability to establish priorities with the client, synthesise knowledge of aromatic plant oil chemistry and the therapeutic profiles of aromatic oils, and to select and blend aromatic plant oils.

The unit applies to beauty and spa therapists who work in beauty salons, massage clinics and spas. In this environment they work as part of a team but make independent treatment decisions.


This unit describes the performance outcomes, skills and knowledge required to provide Indian head massage as part of a spa program.

It requires the ability to consult with clients, plan massage routine and massage arms, neck, shoulders, scalp and face. Indian head massage can be an individual treatment or form part of a series of treatments.

This unit applies to beauty and spa therapists who work in day, destination and resort spas and beauty salons. In this environment they operate with some level of autonomy or under limited supervision.


This unit describes the performance outcomes, skills and knowledge required to provide aromatherapy massages using blended aromatic plant oils.

It requires the ability to establish priorities with clients, and synthesise knowledge of anatomy and physiology, skin science and lifestyle factors to select aromatic oils and massage techniques to meet client needs. Aromatherapy massage can be a single treatment, or form part of a series of treatments.

This unit applies to beauty and spa therapists who work in beauty salons, massage clinics and spas. In this environment they work as part of a team but make independent treatment decisions. They have knowledge across a range of aromatherapy massage techniques and blended oils.


This unit describes the performance outcomes, skills and knowledge required to provide full body massages with hot and cold stones.

It requires the ability to establish priorities with clients, and synthesise knowledge of anatomy and physiology, skin science and lifestyle factors to select pre-heated stones, design massage and provide the treatment. Stone massage therapy can be an individual treatment or form part of a series of treatments.

This unit applies to beauty and spa therapists who work in day, destination and resort spas and beauty salons. In this environment they work in a team but are responsible for individual client recommendations and treatment.


This unit describes the performance outcomes, skills and knowledge required to provide body treatments incorporating body massage techniques, electrical currents, body scrubs and wraps.

It requires the ability to establish priorities with clients, synthesise knowledge of anatomy, physiology and skin, and operate specialised equipment with allied cosmetic products to design and provide body treatments addressing relaxation requirements. Body treatments can be a single treatment or form part of a series of treatments.

This unit applies to beauty therapists who work in beauty salons and spas. In this environment they work as part of a team but make independent treatment decisions.


This unit describes the performance outcomes, skills and knowledge required to provide full body relaxation massages.

It requires the ability to establish priorities with clients, synthesise knowledge of anatomy and physiology and lifestyle factors to design body massage routines, and provide advice on body products and protection from environmental damage. Body massage can be a single treatment or form part of a series of treatments.

This unit applies to beauty therapists who work in beauty salons, massage clinics and spas. In this environment they work as part of a team but make independent treatment decisions.


This unit describes the performance outcomes, skills and knowledge required to use electrolysis to remove unwanted hair from the face and body.

It requires the ability to establish priorities with clients, synthesise knowledge of skin and hair biology and electric currents, and to design and provide effective hair removal treatments. Treatment outcomes are usually achieved over a program that involves multiple individual treatments.

This unit applies to beauty therapists who work in beauty and hair removal salons. In this environment they exercise judgement in planning and providing an appropriate treatment; demonstrate maturity and confidentiality in their client interactions; and apply knowledge of a range of hair removal methods.


This unit describes the performance outcome, skills and knowledge required to plan and safely use electric currents to treated dilated capillaries.

It requires the ability to establish priorities with clients, synthesise knowledge of skin biology and electric currents to design and provide treatments to reduce the appearance of dilated capillary blood vessels on the face and upper chest. The diathermy treatment can be an individual service or form part of a series of services.

This unit applies to beauty therapists who work in beauty salons. In this environment they exercise judgement in selecting and providing an appropriate treatment; demonstrate maturity and confidentiality in their client interactions; and apply knowledge of a range of facial treatments.


This unit describes the performance outcomes, skills and knowledge required to promote spa treatments and create and maintain a spa services environment.

It requires the ability to prepare spa work areas, recommend suitable spa therapies to clients, monitor the spa environment, complete shutdown of treatment rooms and equipment, and promote environmentally sound spa practices.

This unit applies to beauty and spa therapists who work in day, destination and resort spas. In this environment they work in a team but are responsible for individual client recommendations and for maintenance of the spa area.


This unit describes the performance outcomes, skills and knowledge required to provide wet and dry spa therapies to meet client needs.

It requires the ability to consult with clients, and select, provide and review hydrotherapy, wraps, herbal packs, sauna and other signature spa treatments. Spa therapies can be an individual treatment or form part of a sequenced series of treatments.

This unit applies to beauty and spa therapists who work in day, destination and resort spas. In this environment they work in a team but make independent treatment decisions and have knowledge across a range of spa products and treatments